All docs
Docs Buying groups
Send tracking numbers to buying groups
Updated View as Markdown
BuyingGroupPro sends your tracking numbers to your buying groups, so each group can match the packages that reach its warehouse to you. You can send one order at a time, many orders in bulk, or let BuyingGroupPro send each tracking number as soon as it arrives.
Before you send
An order needs three things:
- a tracking number (from email sync, the Chrome extension, a CSV file or paste tracking),
- a buying group (see auto-link orders),
- a connection to that group (see supported buying groups).
The Missing Tracking card in Action Needed on the dashboard lists open orders that have no tracking number yet.
Send by hand
- One order: send from the order on the dashboard.
- In bulk: select orders on the dashboard and send them together, or use Send all.
- From your phone: the iPhone and Android apps have Send tracking, and a push alert about an order has a Send tracking button.
After a send, the order shows a Tracking sent label. Sending the same order again is safe.
Send automatically (Pro and Concierge)
Turn on auto-submit in Settings › Automation & alerts. Then an order's tracking goes to its group as soon as the order has both a tracking number and a group. This works for every supported group.
For BFMR, each package carries the unit count you entered for it.
Free plan limit
On Free you can send tracking for 10 orders a month, by hand, to up to 2 buying groups.
- The count resets on the 1st of each month.
- Sending the same order again in the same month does not count twice, and a send that fails does not count.
Pro and Concierge have no limit. See plans and the free trial.
Still have a question?
Email [email protected] or ask in the BuyingGroupPro Discord.
Start your 14-day Pro trialNo credit card. The account moves to the Free plan when the trial ends.