# Payouts and reconciliation

> How BuyingGroupPro marks orders paid, finds payments that do not match, flags underpaid orders, lists what needs action and closes a month.

Reconciliation is how BuyingGroupPro checks that every buying group paid you what it should. It marks orders paid when a group reports a payment, flags a payment that does not match what you recorded, flags an order paid less than the deal promised, and lists unpaid orders that are getting old.

## How an order becomes paid

- **Automatically (Pro and Concierge):** when a connected group reports a payment for an order, BuyingGroupPro records the amount, marks the order **Paid** and sets the paid date.
- **Partial payments:** if a group pays only part of the amount, the money is recorded but the order is not marked paid, so the rest stays visible.
- **Reversals:** if a group voids a receipt, the paid mark is removed.
- **By hand:** you can mark an order paid on the dashboard or in the mobile apps, on every plan.

Each order is in one of three money states: **Owed** (no payout recorded), **Confirmed** (a payout amount is recorded, not paid yet) and **Paid**. "Paid" means the group or you marked it paid; BuyingGroupPro cannot see your bank account.

## Payment mismatch

A **Payment Mismatch** badge appears on a paid order when the amount you recorded differs from what the group reported. You also get an alert when a group pays you less than you recorded. You can dismiss a mismatch you have checked.

## Underpaid compared with the deal

BuyingGroupPro also compares each payout with what the commitment or deal promised. An order paid clearly less is marked **Underpaid**, and one paid clearly more is marked **Overpaid**. Underpaid orders need review.

## Action Needed

The **Action Needed** cards on the dashboard list the work to do:

| Card | What it lists |
|---|---|
| Payment Mismatches | Paid orders whose amount differs from the group's |
| Missing Tracking | Open orders with no tracking number |
| Waiting on group | Orders matched to a group's receipt or reservation, not paid yet |
| Overdue Payments | Matched orders still unpaid 30 days or more after the order date |
| Not matched to group | Orders with a buying group but no matching receipt or reservation after 30 days |
| Needs a Buying Group | Orders with no buying group after 30 days |
| Possible Cancellation | Orders that may have been cancelled |

On Free, Not matched to group is hidden and Overdue Payments shows a preview only.

## Aging alerts (Pro and Concierge)

Once a week you get an alert that sorts your unpaid orders into 30, 60 and 90 days old.

## The Reconciliation page (Pro and Concierge)

The [Reconciliation page](https://www.buyinggrouppro.com/reconciliation/) shows, for each buying group: what is owed, confirmed and paid, the average days to pay, the mismatch count, monthly profit and a payment timeline. You can export it to CSV.

## Close a month

When a month is settled, close it on the Reconciliation page. Its orders leave the Action Needed cards and the aging alerts. Closing a month is on Pro; reopening a closed month is on Concierge.

## Payout requests

Some groups pay only when you ask. BuyingGroupPro asks for you on Pro and Concierge: ACH payouts at BuyingGroup.com and USA Buying Group, and check payouts at all other supported groups. BFMR and Deal & Runner pay on their own schedules. See [supported buying groups](https://www.buyinggrouppro.com/docs/buying-groups/).

Source: https://www.buyinggrouppro.com/docs/payouts-and-reconciliation/ (updated 2026-10-30)